Privacy policy.

1. Scope

This policy explains how Rodney Holloway, trading through Rockets Rooms (“we”, “us” or “our”), handles personal information connected with rocketsrooms.com.au and related enquiries. It applies alongside our Terms and Conditions.

2. Information we collect

Information you provide

We may collect your name, email address, phone number, suburb or postcode, intended room use, site-access information, product preferences and the contents of messages or photographs you choose to send.

Information collected automatically

Depending on the production services enabled, limited technical information may be collected, such as IP address, browser and device details, pages viewed, links used and approximate location derived from an IP address.

3. How we use information

We use personal information to respond to enquiries, discuss suitable products, prepare quotes, arrange inspections or delivery, provide requested updates, operate and secure the website, understand website performance and meet legal obligations.

We do not sell personal information.

4. When information may be disclosed

Information may be shared with people who reasonably need it to provide the requested service, including authorised team members and service providers supporting website hosting, email, forms, analytics, delivery or professional advice. We may also disclose information when required by law, to protect legal rights, or as part of a business sale or restructure.

Third-party providers handle information under their own terms and privacy practices.

5. Storage, retention and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet service can guarantee absolute security.

Information is retained only for as long as reasonably required for the purpose it was collected, normal business records, dispute resolution and applicable legal obligations.

6. Cookies, analytics and embedded maps

The website may use essential or measurement technologies to operate and understand the site. The embedded Google Map is supplied by Google and may receive technical information or set cookies when loaded. You can open the location directly in Google Maps or manage cookies through your browser.

7. Access, correction and choices

You may ask whether we hold personal information about you and request access, correction or deletion where applicable. You may opt out of marketing messages at any time by using an unsubscribe option or contacting us. Transactional responses to an active enquiry are separate from marketing.

The service is intended for adults. We do not knowingly collect personal information from children.

8. Contact and complaints

For privacy questions, access or correction requests, or complaints, contact Rodney Holloway:

rod@rocketsrooms.com.au
0494 134 526
464 Rutleys Road, Mannering Park NSW 2259 (visits by confirmed appointment)

We may update this policy when the website or our practices change. The effective date above will be updated when a revision is published.